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Privacy & Data Protection

Kadick Integrated Limited

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information across all our platforms, including our website, mobile applications, WhatsApp channel, and physical premises.

Last Updated: December 2023

This policy applies to all Kadick Integrated Limited services and platforms.

Information We Collect

Personal Identification

Data Points Collected:

First NameLast NameEmail AddressPhone NumberDate of BirthGender

Purpose of Collection:

To verify your identity, create your account, and ensure secure access to our services

Location Information

Data Points Collected:

Residential AddressState & Local Government AreaGPS Coordinates (Longitude & Latitude)Business Address (if applicable)

Purpose of Collection:

To provide location-based services, verify service availability, and comply with regulatory requirements

Official Identification

Data Points Collected:

Bank Verification Number (BVN)National Identification Number (NIN)Government-issued ID details

Purpose of Collection:

To fulfill KYC (Know Your Customer) obligations, prevent fraud, and comply with financial regulations

Business Information

Data Points Collected:

Business NameBusiness AddressBusiness Registration DetailsNature of Business

Purpose of Collection:

To provide business-specific services, verify commercial entities, and support business accounts

Technical & Usage Data

Data Points Collected:

Device Information (IP address, device ID)Browser Type & VersionPages Visited & Features UsedTransaction History & Patterns

Purpose of Collection:

To improve our services, enhance security, and provide personalized user experience

1.0 Your Privacy Rights

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing, and protection of your personal information. It applies to all Kadick Integrated Limited digital platforms, WhatsApp services, physical premises, and administrative records. We implement robust security measures including encrypted session management and multi-factor authentication to protect your data.

2.0 Consent & Authorization

By accessing our platforms, using our services, or visiting our premises, you provide explicit consent for the collection and processing of your personal information as described in this policy. This includes consent for KYC verification, transaction processing, and communication through preferred channels. You may withdraw consent at any time by contacting our Data Protection Office, subject to regulatory requirements.

3.0 Data Collection Channels

We collect information through multiple channels including: Our mobile applications and website, WhatsApp business platform, Physical registration at our offices, Third-party verification services, Transaction processing systems. Each channel employs appropriate security measures to ensure data integrity and confidentiality during collection and transmission.

4.0 Use of Personal Information

We use your information to: Provide and improve our services, Process transactions and maintain your account, Verify identity and prevent fraud, Comply with legal and regulatory requirements, Communicate important service updates, Offer personalized services and recommendations, Conduct research and analytics to enhance user experience, Ensure network and information security.

5.0 Data Security & Protection

We implement comprehensive security measures including: 256-bit SSL encryption for data transmission, Secure socket layer technology for web transactions, Regular security audits and penetration testing, Access controls and authentication protocols, Physical security measures at data centers, Employee training on data protection, Incident response and breach notification procedures.

6.0 Data Sharing & Third Parties

We may share your information with: Regulatory authorities as required by law, Financial institutions for transaction processing, Verification agencies for KYC compliance, Service providers under strict confidentiality agreements, Law enforcement when legally compelled. We never sell your personal information to third parties for marketing purposes.

7.0 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we maintain transaction records for 7 years as required by financial regulations, while personal identification information is retained for the duration of your active account plus applicable statutory periods.

8.0 Your Rights & Controls

You have the right to: Access your personal information, Request correction of inaccurate data, Object to processing of your data, Request deletion of your data, Data portability, Withdraw consent, Lodge complaints with regulatory authorities. To exercise these rights, contact our Data Protection Officer using the details provided below.

9.0 International Data Transfers

Your data is primarily stored and processed within Nigeria. Where international transfer is necessary, we ensure adequate protection through: Adequacy decisions by relevant authorities, Appropriate safeguards including standard contractual clauses, Your explicit consent where required, Comprehensive security measures during transmission and storage.

10.0 Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through appropriate channels including email, in-app notifications, or website announcements. Continued use of our services after updates constitutes acceptance of the revised policy.

Data Protection & Support

For privacy concerns, data access requests, or support with your personal information

We respond to all inquiries within 48 hours during business days

Compliant with

Nigeria Data Protection Regulation (NDPR) 2019